DialOk tarjoaa monikanavaista asiakaspalvelua

More than just talk

Outsourcing provides your company an easy way to increase financial prosperity by enhancing operations’ effectiveness and strengthening the brand image through positive customer experience.

Best way to do that is with a reliable partner. DialOk plans and executes a unique customer service solution tailored for your business.

Over 2.4 M

customer contacts per year

95.4%

service level

7.5 seconds

answer time

Communication solutions delivered to over 600 satisfied customers

BestPark
Autokeskus
Nettix
Somic

Our services

Ulkoistettu asiakaspalvelu
Customer Service

Be where your customers are.

Multichannel customer service improves your company’s accessibility and customer experience.

Ulkoistettu puhelinvaihde
Switch Operator

An unanswered call is expensive.

Outsourced switch operator makes sure that every call gets answered and handled.

Outbound
Outbound

Customer oriented sales make the relationship stronger.

Look for customer needs and communicate your specialty with outbound marketing.

Back office
Additional Services

There’s always room for improvement.

Use customer experience measurement and back office services to improve your business processes.