Services

DialOk Communications Finland Oy is a Finnish company that offers reachability solutions established in 2001. Our call centers are among the biggest in Finland when measured by customer volumes. As a financially sound company, DialOk was awarded the Strongest in Finland 2014 certificate by Asiakastieto Oy and AAA rating.

Our main services include switchboard and outsourced, multi-channel customer services. 550 Finnish and international corporate clients trust our services. We constantly develop our services together with our partners, which include operators and system and telecommunications specialists.

Customers are served by professionals trained in your company's needs. The service is available in Finnish, Swedish and English, even 24/7. The expertise of our personnel is constantly kept up-to-date through regular training.

We answer incoming calls at an average speed of less than 10 seconds during office hours. Diverse reporting allows you to monitor the level of customer service and develop your operations. Let's build an excellent customer service experience for your customers together.

Our technical solutions are cutting-edge, reliable and secure. We constantly monitor our own service level to ensure a high standard of service for your company.

AAA
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