More than just talk
Outsourcing provides your company an easy way to increase financial prosperity by enhancing operations’ effectiveness and strengthening the brand image through positive customer experience.
Best way to do that is with a reliable partner. DialOk plans and executes a unique customer service solution tailored for your business.
Over 3.2 M
customer contacts per year
95.4%
service level
7.5 seconds
answer time
Communication solutions delivered to over 600 satisfied customers
Our services
Customer Service
Be where your customers are.
Multichannel customer service improves your company’s accessibility and customer experience.
Switch Operator
An unanswered call is expensive.
Outsourced switch operator makes sure that every call gets answered and handled.
Outbound
Customer oriented sales make the relationship stronger.
Look for customer needs and communicate your specialty with outbound marketing.
Additional Services
There’s always room for improvement.
Use customer experience measurement and back office services to improve your business processes.